Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Can only see "sent" emails on computer they were sent on

  • 4 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de Matt

Meticulous
Meticulous
more options

Since converting to Thunderbird we have two problems that are not working the way we had. We correspond with customers with one email address and use two computers to do this. Problem one .........we can see received emails on both computers if it is opened on one computer the highlighted subject is not bold on that computer "but" still highlighted on the other computer..."HENCE" i do not know he looked or read it. Problem Two........This is more serious......Sent messages go out fine but can only be seen as sent on the sending computer. (in sent folder) HELP

Since converting to Thunderbird we have two problems that are not working the way we had. We correspond with customers with one email address and use two computers to do this. Problem one .........we can see received emails on both computers if it is opened on one computer the highlighted subject is not bold on that computer "but" still highlighted on the other computer..."HENCE" i do not know he looked or read it. Problem Two........This is more serious......Sent messages go out fine but can only be seen as sent on the sending computer. (in sent folder) HELP

Todas as respostas (4)

user01229325
user01229325
more options

If you are using POP instead of IMAP this is normal. Pop only connects to the Inbox. Use IMAP if using multiple devices and want them in sync.

Meticulous
Meticulous Autor da pergunta
more options

I was told by someone that sbcglobal does not use "support" IMAP .......If that is the case (still checking ) then I will not be able to use Thunderbird. I would not be in a good position to change my email address Would love it if I could make it work....thanks

user01229325
user01229325
more options

Just to be clear, IMAP and POP are email standards. Any email client you use will react the same.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Meticulous said

I was told by someone that sbcglobal does not use "support" IMAP

Utter rubbish. given are complaining that the IMAP features you are used to are no longer working, (synchronizing of folder contents and mail statuses), my guess is you have been using it for a long time on your previous software.

.......If that is the case (still checking ) then I will not be able to use Thunderbird.

Or any mail client as they all use either POP or IMAP, and that choice is made by the server, not the client.

I would not be in a good position to change my email address Would love it if I could make it work....thanks

Then I suggest you use ATT IMAP. These settings are documented here. http://settings.email/sbcglobal.net-email-settings.html they are probably also on the ATT web site somewhere, but I just can not be bothered to look.

Alterado por Matt em