We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

44.02 will not open on a user that is controlled by parental controls on Mac OS 10.10.5

  • 1 resposta
  • 1 tem este problema
  • 8 visualizações
  • Última resposta de FredMcD

Connie.
Connie.
more options

I just installed Firefox 44.02 on Mac with 10.10.5 running. I have a user account that is controlled by Parental Controls. When I click on Firefox, it will open, but you can't type in a URL. It just sits there blank and locked up. I tried uninstalling and reinstalling FF, but that didn't work. I opened parental controls and removed FF from the list and restarted and then readded it to the list. It still opens, but I can't type in a URL or get webpages to come up. It freezes.

Any suggestions?

I just installed Firefox 44.02 on Mac with 10.10.5 running. I have a user account that is controlled by Parental Controls. When I click on Firefox, it will open, but you can't type in a URL. It just sits there blank and locked up. I tried uninstalling and reinstalling FF, but that didn't work. I opened parental controls and removed FF from the list and restarted and then readded it to the list. It still opens, but I can't type in a URL or get webpages to come up. It freezes. Any suggestions?

Todas as respostas (1)

FredMcD
FredMcD
more options

It may not be the parent control.

Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

Firefox support articles; parental control https://support.mozilla.org/en-US/search?esab=a&w=1&q=parental%20control