Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Refusal to connect to my homepage

  • 3 respostas
  • 1 tem este problema
  • 6 visualizações
  • Última resposta de Delenn

more options

Firefox is refusing to connect to my homepage. It keeps saying: The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

It has been doing this for two days now, and there is nothing wrong with the address. I can EASILY connect to the homepage through IE11, so that tells me this is a FIREFOX issue, not a user issue. I have NOT changed ANY settings in the browser, so there is NO REASON for this to be happening. Firefox NEEDS TO FIX THIS ISSUE!!!

Firefox is refusing to connect to my homepage. It keeps saying: The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies. It has been doing this for two days now, and there is nothing wrong with the address. I can EASILY connect to the homepage through IE11, so that tells me this is a FIREFOX issue, not a user issue. I have NOT changed ANY settings in the browser, so there is NO REASON for this to be happening. Firefox NEEDS TO FIX THIS ISSUE!!!

Solução escolhida

Thank you Cor-el, but I did all that before posting. No go. However, it did turn out to be a broken link and Firefox had a help link which solved the issue. Something about right-clicking on a link under "History" and then clicking, "Forget about this link." That seemed to do the trick as I can now access my homepage.

Ler esta resposta 👍 0

Todas as respostas (3)

more options

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
more options

Based on the error message I take it your unmentioned homepage is https://my.yahoo.com/ ?

more options

Solução escolhida

Thank you Cor-el, but I did all that before posting. No go. However, it did turn out to be a broken link and Firefox had a help link which solved the issue. Something about right-clicking on a link under "History" and then clicking, "Forget about this link." That seemed to do the trick as I can now access my homepage.