We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I can't setup any email account on Thunderbird

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de dimitrit94

more options

Everything has been running along fine until about a week ago that I changed my router's SSID's name and password.

I use TB in two different computers and as soon as I changed my router's settings, TB stopped working in both of the computers. I kept being told that the connection to server timed out. I restarted my modem and router, but I kept getting the same error.

I tried connecting to a different LAN in a different place yet i kept getting the same error.

I decided to remove both of my emails in both of my laptops to set them up again. Now I can't even set them up in neither of the computers because I now get the following error message: "Configuration could not be verified is -- the username or password wrong?" It's 100% not wrong.

I tried setting it up manually in both IMAP and POP3. Nothing. I tried checking if I have two-step authentication enabled. It is not enabled. I tried completely uninstalling TB and reinstalling the latest version. Nothing. I tried unblocking TB on my Windows Firewall. It wasn't blocked. I scanned my PC for virus. Nothing. I uninstalled my antivirus and tried setting it up. Nothing. I tried using two other completely different email accounts instead of my own two with also different servers. Nothing.

Please help!

Everything has been running along fine until about a week ago that I changed my router's SSID's name and password. I use TB in two different computers and as soon as I changed my router's settings, TB stopped working in both of the computers. I kept being told that the connection to server timed out. I restarted my modem and router, but I kept getting the same error. I tried connecting to a different LAN in a different place yet i kept getting the same error. I decided to remove both of my emails in both of my laptops to set them up again. Now I can't even set them up in neither of the computers because I now get the following error message: "Configuration could not be verified is -- the username or password wrong?" It's 100% not wrong. I tried setting it up manually in both IMAP and POP3. Nothing. I tried checking if I have two-step authentication enabled. It is not enabled. I tried completely uninstalling TB and reinstalling the latest version. Nothing. I tried unblocking TB on my Windows Firewall. It wasn't blocked. I scanned my PC for virus. Nothing. I uninstalled my antivirus and tried setting it up. Nothing. I tried using two other completely different email accounts instead of my own two with also different servers. Nothing. Please help!
Capturas de tela anexadas

Alterado por dimitrit94 em

Solução escolhida

Well, i fixed it with the help of a kind redditor. In case anyone has this issue in the future, here's the reddit thread on how to solve it (with screen captures too):

https://www.reddit.com/r/techsupport/comments/4l02cp/i_cant_setup_any_email_account_on_thunderbird/

Ler esta resposta 👍 0

Todas as respostas (1)

more options

Solução escolhida

Well, i fixed it with the help of a kind redditor. In case anyone has this issue in the future, here's the reddit thread on how to solve it (with screen captures too):

https://www.reddit.com/r/techsupport/comments/4l02cp/i_cant_setup_any_email_account_on_thunderbird/