Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

thunderbird keep telling me the local folder is full, even I have deleted 1/3 of the emails inside

  • 1 resposta
  • 1 tem este problema
  • 11 visualizações
  • Última resposta de Gnospen

bananana
bananana
more options

I have about 12K~16K emails a year, I archived them in local folders. Now I need to add some new emails in these local folders, it keep telling the folder is full, I need to delete some email and compact it, I did, for example I deleted 4000 emails from a local folder it originally has 13K+ emails, so I guess after that I could regain some space, but no, after the deletion and compaction, I still cannot copy/move any single emails to it. All local folders are like this, after archive emails from inbox to it, I can only delete email inside, not allowed to add new emails.

How can I fix this?

I have about 12K~16K emails a year, I archived them in local folders. Now I need to add some new emails in these local folders, it keep telling the folder is full, I need to delete some email and compact it, I did, for example I deleted 4000 emails from a local folder it originally has 13K+ emails, so I guess after that I could regain some space, but no, after the deletion and compaction, I still cannot copy/move any single emails to it. All local folders are like this, after archive emails from inbox to it, I can only delete email inside, not allowed to add new emails. How can I fix this?

Todas as respostas (1)

Gnospen
Gnospen
more options

How much space does the folder take? and how much free space do you have? A folder is one single file with all mails stacked one after another incl all image and attachment. With 15k mails I guess its a very large file. When deleting you only mark mails as "to be deleted" in that file. When you then compact the entire file is rewritten into a new temporary file. When that is done the old file is deleted and the temp file renamed. So part of the time there is a need for twice the space. If the process is halted or unsuccessful, the rename will not take place. And the temp-file might still be there taking up space. Filename: nstmp, nstmp-1 or likewise in your profile, those can be deleted.