Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi encerrada e arquivado. Faça uma nova pergunta se precisa de ajuda.

FredMcD just asked me to mouse up to the icon; I did, but nothing happened .... Than in the next mail he asked me to go back to this page, well: here I am

  • 2 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta de user1342675

user1342675
user1342675
more options

Dear Fred, I don't know if you read this, but I really don't know what to do anymore. I did as you asked and sent a screenshot; I clicked on the icon you wanted me to click on (I only have a touchpad and a touchscreen) - nothing happened. Youre not pulling my leg by any chance, are you  ? I've been trying to tackle this problem since early morning (it's 19.03hrs. over here right now) .... I'm beat  ! (but I'm not giving up till I get rid of this annoying yellow triangle  !)

Dear Fred, I don't know if you read this, but I really don't know what to do anymore. I did as you asked and sent a screenshot; I clicked on the icon you wanted me to click on (I only have a touchpad and a touchscreen) - nothing happened. You''re not pulling my leg by any chance, are you ? I've been trying to tackle this problem since early morning (it's 19.03hrs. over here right now) .... I'm beat ! (but I'm not giving up till I get rid of this annoying yellow triangle !)
Capturas de tela anexadas

Todas as respostas (2)

FredMcD
FredMcD
more options

Please do not start a new question. Go back to the original question, and use the Reply box at the bottom of the page. https://support.mozilla.org/questions/1127565

user1342675
user1342675 Autor da pergunta
more options

I owe an apolgy to FredMcD; when you told me click on the icon, I honestly thought you ment YOUR icon ...... I'm so sorry for thinking that you were pulling my leg  ! Thank you for all your efforts, and once again: I apologize  !!! Greetings from Amy47 (Amy)