Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Can't load a specific site - other browsers okay

more options

Hi all, I'm using FF48 on Windows 10 and on one specific, internal site, I'm getting a message that reads, "The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

All other browsers are okay. FF on other machines is okay.I've tried the following:

- cleared the cache/history, included the hidden cache 2 that's not automatically flushed - uninstalled (including removing all FF references in the registry) and reinstalled - checked the network settings; they were set to proxy, but changed them to No Proxy - added the noDNSPrefetch line to config - used Malwarebytes to search for Malware, but nothing was found (plus our network security software, in all likelihood, would have found something) - loaded FF in Safe mode

Nothing, so far, has worked. Any thoughts/suggestions?

Thanks!

Hi all, I'm using FF48 on Windows 10 and on one specific, internal site, I'm getting a message that reads, "The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies." All other browsers are okay. FF on other machines is okay.I've tried the following: - cleared the cache/history, included the hidden cache 2 that's not automatically flushed - uninstalled (including removing all FF references in the registry) and reinstalled - checked the network settings; they were set to proxy, but changed them to No Proxy - added the noDNSPrefetch line to config - used Malwarebytes to search for Malware, but nothing was found (plus our network security software, in all likelihood, would have found something) - loaded FF in Safe mode Nothing, so far, has worked. Any thoughts/suggestions? Thanks!

Todas as respostas (1)

more options

Could you make sure that you have "liberal" cookie settings? See: Websites say cookies are blocked - Unblock them.