Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

i have accidently deleted my account on Mozilla Firefox , how to restore my deleted account

samahsalem
samahsalem
more options

i was trying to sync my account from Android device , accidentally i have deleted my account , after that i tried to sign in to my account form my laptop (which my account and bookmarks was saved on this laptop i mentioned) ,then i found that my sites and passwords was deleted and i couldn't sign in again to my account to sync and restore my bookmarks because it was deleted , .. how to restore my deleted account?

edit: removed personal information for your protection. (philipp)

i was trying to sync my account from Android device , accidentally i have deleted my account , after that i tried to sign in to my account form my laptop (which my account and bookmarks was saved on this laptop i mentioned) ,then i found that my sites and passwords was deleted and i couldn't sign in again to my account to sync and restore my bookmarks because it was deleted , .. how to restore my deleted account? <sub>edit: removed personal information for your protection. (philipp)</sub>

Alterado por philipp em

Todas as respostas (1)

Artem Polivanchuk
Artem Polivanchuk
more options

Hi, Once you deleted your Firefox Account you can't restore it anymore. There is a warning about it when the password is prompted to confirm your decision.

The only way to "restore" account is to create it again. You can use even the same email address, as well as any other.

When you create new account all the local browsing data will be synced to it from your PC or mobile device.

If you have also cleared your local data, the only possible way to restore your data is your own backup :(