Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Impossible to add one search engine

more options

Hi!

I just installed Linux Mint 18 Cinnamon 64 bits on my new laptop and I have the following issue. I have no search engine, and I cannot add one... That's pretty annoying as I love this feature :'(

You can find here: https://framapic.org/gallery#Unf7bW4A3fKB/l5B41fUYeEHb.png a screenshot of my search engine preference windows

If I open the Preferences tab and I click on the "Search Engine" tab, nothing happens...

When I start Firefox from the command line interface, I have the following error message:

1473437835692 addons.xpi WARN Bootstrap state is invalid (missing add-ons: /..../.mozilla/firefox/jkpj2vc1.default/extensions/firefox-hotfix@mozilla.org.xpi)

Hi! I just installed Linux Mint 18 Cinnamon 64 bits on my new laptop and I have the following issue. I have no search engine, and I cannot add one... That's pretty annoying as I love this feature :'( You can find here: https://framapic.org/gallery#Unf7bW4A3fKB/l5B41fUYeEHb.png a screenshot of my search engine preference windows If I open the Preferences tab and I click on the "Search Engine" tab, nothing happens... When I start Firefox from the command line interface, I have the following error message: 1473437835692 addons.xpi WARN Bootstrap state is invalid (missing add-ons: /..../.mozilla/firefox/jkpj2vc1.default/extensions/firefox-hotfix@mozilla.org.xpi)

Alterado por Titizebioutifoul em

Solução escolhida

It did it!

For the record, here is what I did on Linux Mint (based on Ubuntu):

  • Download Firefox from the link provided by FredMcD.
  • Quit Firefox
  • Delete the Firefox installed from the package management system with "sudo apt-get remove firefox"
  • Extract the archive and execute the firefox executable.

I now have a working search engine! The only difference is that my firefox is no longer installed from the package. So I have to handle the updates by myself using the firefox auto-updater inner system.

Thanks a lot ;)

Ler esta resposta 👍 0

Todas as respostas (6)

more options

Oups...

Alterado por Titizebioutifoul em

more options

Woups...

Alterado por Titizebioutifoul em

more options

To reset the search engines, remove these files in the Firefox profile folder; search.json - search-metadata.json - search.sqlite - search.json.mozlz4 New files are created when needed. search.json.mozlz4 ==only==(v45+) search.json search-metadata.json search.sqlite

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox.

more options

Thanks for your answer.

I have no file starting with search in my profile folder...

more options

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder.
https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac Linux: Check your user manual.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.


If there is a problem, start your Computer in safe mode and try again.

Starting The Computer In Safe Mode;
Free Online Encyclopedia

more options

Solução escolhida

It did it!

For the record, here is what I did on Linux Mint (based on Ubuntu):

  • Download Firefox from the link provided by FredMcD.
  • Quit Firefox
  • Delete the Firefox installed from the package management system with "sudo apt-get remove firefox"
  • Extract the archive and execute the firefox executable.

I now have a working search engine! The only difference is that my firefox is no longer installed from the package. So I have to handle the updates by myself using the firefox auto-updater inner system.

Thanks a lot ;)