Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I am not receiving messages from one particular sender, is there someting blocking him?

  • 2 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de savetheidiots

more options

I have bought a USB to VGA adapter on eBay and the driver that came with it was (probably) not up-to-date. The seller said that he would send an updated driver to my private email address, but the email is not coming into my inbox. He is using the correct email address, I checked the junk folder, its not there, I don't see a spam folder that may have the message so I can't check that at this time. Can anyone tell me either A: How to find my spam folder or, B: What else could be causing this message to be blocked?

I have bought a USB to VGA adapter on eBay and the driver that came with it was (probably) not up-to-date. The seller said that he would send an updated driver to my private email address, but the email is not coming into my inbox. He is using the correct email address, I checked the junk folder, its not there, I don't see a spam folder that may have the message so I can't check that at this time. Can anyone tell me either A: How to find my spam folder or, B: What else could be causing this message to be blocked?

Todas as respostas (2)

more options

There may be a Spam folder on your email provider's server. Log in to your email provider's website in your browser and look for your email account there.

more options

I checked the gmail account that I was having problems with directly thru google, and there is nothing in the spam or junk mail folders that I was looking for. In fact, the spam folder was empty when I checked. Is it possible that the messages are going into the spam folder and being automatically deleted because of a setting I have in Thunderbird? If so, I could use some help fixing that.