Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

The instructions for recovering passwords identifies & says to copy 2 files, but does not tell where to paste them.

  • 1 resposta
  • 3 têm este problema
  • 5 visualizações
  • Última resposta de cor-el

more options

Below are the "Firefox Help" instructions for recovering passwords, but does not fully explain what to do with the copied files, nor does the "For more information..." instructions.

"Passwords

Your passwords are stored in two different files, both of which are required:

   key3.db - This file stores your key database for your passwords. To transfer saved passwords, you must copy this file along with the following file.
   logins.json - Saved passwords. 

For more information see Password Manager - Remember, delete, change and import saved passwords in Firefox."

Below are the "Firefox Help" instructions for recovering passwords, but does not fully explain what to do with the copied files, nor does the "For more information..." instructions. "Passwords Your passwords are stored in two different files, both of which are required: key3.db - This file stores your key database for your passwords. To transfer saved passwords, you must copy this file along with the following file. logins.json - Saved passwords. For more information see Password Manager - Remember, delete, change and import saved passwords in Firefox."

Todas as respostas (1)

more options

You need to copy these files to the Firefox profile folder while Firefox is closed. Note that logins.json and key3.db need to match because the latter stores the encryption key for the logins.json file.

You can use this button to go to the current Firefox profile folder:


Firefox uses two locations for the Firefox profile folder, so make sure to look in the correct location. Location used for the main profile in "AppData\Roaming" that keeps your personal data.

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

Location used for the disk cache and other temporary files in "AppData\Local".

  • C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\