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A critical fix just installed. But it did not behave like a normal update. It opened the command prompt, installed then just sat there. Was that a virus or FF?

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  • Última resposta de DJT111

A critical fix was just installed on my machine. The web page I was looking at was replaced completely by a FF page. Looked official but the notice was not how I am normally notified of an update, but then again it said it was urgent. Then the update itself did not install like a normal FF update. The update started, it opened the command prompt window, installed something and then just sat there saying the update was complete. I fear I downloaded a virus or malware to my machine that was disguised as a FF update since this is not how a normal FF update behaves. Also this is a new machine. I downloaded FF for the first time to this machine only a few days ago. So the question. Was this really FF or was it malware? Thanks.

A critical fix was just installed on my machine. The web page I was looking at was replaced completely by a FF page. Looked official but the notice was not how I am normally notified of an update, but then again it said it was urgent. Then the update itself did not install like a normal FF update. The update started, it opened the command prompt window, installed something and then just sat there saying the update was complete. I fear I downloaded a virus or malware to my machine that was disguised as a FF update since this is not how a normal FF update behaves. Also this is a new machine. I downloaded FF for the first time to this machine only a few days ago. So the question. Was this really FF or was it malware? Thanks.

Solução escolhida

Hi

Yes, that sounds like you have been caught out by a fake Firefox update. Please see the article I found a fake Firefox update which also has some useful information about how to remove it.

This article explains how to make sure your copy of Firefox is up to date.

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Solução escolhida

Hi

Yes, that sounds like you have been caught out by a fake Firefox update. Please see the article I found a fake Firefox update which also has some useful information about how to remove it.

This article explains how to make sure your copy of Firefox is up to date.

Thank you. I'll check out the detailed instructions contained in your links. Your screen shot seems right on however.  :( Thanks again.