Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How can I force a password change with middle aged OS X (10.9.5) latest Thunderbird

  • 4 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de griswolf

more options

I understand the "delete your password, then use the account" technique, and it has worked in the past. Now, however, I can find no way to actually delete the password. These trials:

1: (preferences) | Security | Passwords | saved passwords | delete one:

 When I try this, it appears to go away, but if I re-open the preference it is still there. Same after quitting and restarting Tbird, same after rebooting

2: Quit Tbird. Cd to my profile and remove key3.db as well as logins.json. Restart Tbird. The two files re-appear. (and the passwords are still there as viewed in step 1)

3: Write this and ask for help.

I understand the "delete your password, then use the account" technique, and it has worked in the past. Now, however, I can find no way to actually delete the password. These trials: 1: (preferences) | Security | Passwords | saved passwords | delete one: When I try this, it appears to go away, but if I re-open the preference it is still there. Same after quitting and restarting Tbird, same after rebooting 2: Quit Tbird. Cd to my profile and remove key3.db as well as logins.json. Restart Tbird. The two files re-appear. (and the passwords are still there as viewed in step 1) 3: Write this and ask for help.

Solução escolhida

Do you have any password-related add-ons, such as Startup Master, or a 3rd-party password or security program? I'm reluctant to suggest the 'nuclear option' and create a new profile, but sometimes it's easier and faster in situations like this.

Ler esta resposta 👍 0

Todas as respostas (4)

more options

From this article:"Signons.sqlite - Obsolete. Replaced by logins.json. It stores encrypted saved passwords, and requires key3.db and cert8.db to work. If you delete it, also delete key3.db and cert8.db"

Does deleting cert8.db help?

more options

sfhowes said

From this article:"Signons.sqlite - Obsolete. Replaced by logins.json. It stores encrypted saved passwords, and requires key3.db and cert8.db to work. If you delete it, also delete key3.db and cert8.db" Does deleting cert8.db help?

Nice idea, good article. But no joy. Also, removing cert8.db caused a bunch of troublesome warnings, maybe because we're coming at the "create an account" system sideways?

more options

Solução escolhida

Do you have any password-related add-ons, such as Startup Master, or a 3rd-party password or security program? I'm reluctant to suggest the 'nuclear option' and create a new profile, but sometimes it's easier and faster in situations like this.

Alterado por sfhowes em

more options

Hah. I had forgotten about having the Keychain Services Integration extension which certainly looks suspicious. And indeed: If I use the Keychain Access app to delete an account password, it disappears in Thunderbird too. Thanks for joggling my elbow until I did the (not quite so) obvious thing.