Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

repair thunderbird

  • 2 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta de komakai

more options

on IMAP account Inbox folder does not show new e-mails the folder is empty. Sent and trash are synchronizing. I tried repairing the folder. I even deleted the Thunderbird folder C:\Users\username>\AppData\Roaming\Thunderbird. Added the account again, but still no messages showing. The image shows that there are new messages, but Inbox is empty

on IMAP account Inbox folder does not show new e-mails the folder is empty. Sent and trash are synchronizing. I tried repairing the folder. I even deleted the Thunderbird folder C:\Users\username>\AppData\Roaming\Thunderbird. Added the account again, but still no messages showing. The image shows that there are new messages, but Inbox is empty
Capturas de tela anexadas

Todas as respostas (2)

more options

I was able to add a second e-mail account (IMAP) and the inbox started to sync right away. The problem seems to be with only one account. The problematic account was also added to Outlook and the inbox started to sync as well. The problem seems to be Thunderbird and that specific e-mail account. Any ideas? Should I repair Thunderbird or uninstall then install? Thank you I would appreciate any help.

more options

MAQ_24 said

The image shows that there are new messages, but Inbox is empty

The image shows there are 99 unread messages in Trash but not that there is anything new in the inbox.

Are you sure there are mails in the inbox which aren't being displayed?