Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Why is Thunderbird still trying to download messages from my ISP's old SMTP even though I changed the setting?

  • 2 respostas
  • 4 têm este problema
  • 9 visualizações
  • Última resposta de hov01

more options

Hi, My web host changed the SMTP server for e-mail recently. I changed that value in Options>Account Settings, it looks fine, it downloads e-mail, and yet... Every time I try to SEND a message, Thunderbird still attempts to contact the old SMTP, which isn't even in the settings anymore. So of course, I can't send any e-mail using Thunderbird. Help! Please.

Hi, My web host changed the SMTP server for e-mail recently. I changed that value in Options>Account Settings, it looks fine, it downloads e-mail, and yet... Every time I try to SEND a message, Thunderbird still attempts to contact the old SMTP, which isn't even in the settings anymore. So of course, I can't send any e-mail using Thunderbird. Help! Please.

Solução escolhida

1. Right-click the e-mail address in the normal folder view of Thunderbird and choose Settings.

2. At the very bottom on the left side, select Outgoing Server (SMTP).

3. On the right side you will see a list of the SMTP servers. There may be one that has the old information, and one that has the new information. Remove the old one, and make sure the new one is set to be Default.

4. On the left side, select your e-mail address, then look at the bottom on the right side. There is where it says which one of the SMTP servers the account will use. Make sure that it is set for the correct one.

Ler esta resposta 👍 2

Todas as respostas (2)

more options

Solução escolhida

1. Right-click the e-mail address in the normal folder view of Thunderbird and choose Settings.

2. At the very bottom on the left side, select Outgoing Server (SMTP).

3. On the right side you will see a list of the SMTP servers. There may be one that has the old information, and one that has the new information. Remove the old one, and make sure the new one is set to be Default.

4. On the left side, select your e-mail address, then look at the bottom on the right side. There is where it says which one of the SMTP servers the account will use. Make sure that it is set for the correct one.

more options

Great! This fixed the problem. Thank you.