I keep getting this message on shut down; Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 54.0.1.6388 ....
Problem Event Name: APPCRASH
Application Name: firefox.exe Application Version: 54.0.1.6388 Application Timestamp: 5953d1f8 Fault Module Name: kernel32.dll Fault Module Version: 6.1.7601.23418 Fault Module Timestamp: 5708a7e3 Exception Code: c0000005 Exception Offset: 00011881 OS Version: 6.1.7601.2.1.0.768.3
I have tried downloading the latest drivers and still nothing helps this.
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 54.0.1.6388
Application Timestamp: 5953d1f8
Fault Module Name: kernel32.dll
Fault Module Version: 6.1.7601.23418
Fault Module Timestamp: 5708a7e3
Exception Code: c0000005
Exception Offset: 00011881
OS Version: 6.1.7601.2.1.0.768.3
I have tried downloading the latest drivers and still nothing helps this.
Todas as respostas (1)
A couple of other users also reported that their Firefox 54 runs normally but Windows reports a crash during shutdown.
Do you use the Spybot S&D "Immunize" feature or other security software that interacts with browsers? There may be a change in Firefox 54 that created a new incompatibility.