Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Why does my Trash folder contain multiple copies of deleted messages

  • 2 respostas
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de ramasaig

more options

I probably don't empty my Trash folder often enough, but when I went to do so today I found that it contained multiple copies (same date and time) of many messages. Frequently up to twelve copies (but never more than twelve, I think).

I could understand duplicates, perhaps; sometimes the same message is received more than once, but why so many? Does it actually matter? It certainly makes the Trash folder far bigger than it ought to be.

I probably don't empty my Trash folder often enough, but when I went to do so today I found that it contained multiple copies (same date and time) of many messages. Frequently up to twelve copies (but never more than twelve, I think). I could understand duplicates, perhaps; sometimes the same message is received more than once, but why so many? Does it actually matter? It certainly makes the Trash folder far bigger than it ought to be.

Todas as respostas (2)

more options

Are these messages you sent or messages you received? Thunderbird doesn't handle saving of message drafts on the server too well and sometimes keeps copies of older versions of your sent messages, that were auto-saved during the creation of your message. If this is the case for you, maybe change the location of your draft messages to local folders or change the time for auto-save of messages.

more options

These are messages I have received. As I said, I can understand receiving a message twice, but not that I'd receive lots of messages twelve times! Thunderbird seems to be making copies somehow!