Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I recently installed Win 8.1. How do I get back my previous menu’s, bookmarks, etc?

more options

Before I re-formatted my PC, I copied the %appdata%\Mozilla folder to an external hard-drive. Afetr installing W8.1, and re-installing Firefox, I copied the Mozilla folder back into %appdata%, thinking the profile would bring back my menu's and bookmarks. It didn't. There are no menu's or bookmarks showing.

Before I re-formatted my PC, I copied the %appdata%\Mozilla folder to an external hard-drive. Afetr installing W8.1, and re-installing Firefox, I copied the Mozilla folder back into %appdata%, thinking the profile would bring back my menu's and bookmarks. It didn't. There are no menu's or bookmarks showing.

Solução escolhida

Is Firefox using ANY of the data from your previous profile? In other words, do you just need to turn a couple of "bars" back on, or do you also need the actual bookmarks.

As a test, you can type some of the title or URL or a bookmarked page into the address bar and see whether it shows up as a match in the autocomplete drop-down panel.

If you have the data, to show the bars

To turn different bars on and off, you can use one of these methods to show the toolbar list and select the desired bars there:

To turn on the Menu Bar, Bookmarks Toolbar, or other bars, click it on the list.

If you do not have the data

These two need to be in sync:

%appdata%\Mozilla\Firefox\profiles.ini => profile path must match:

%appdata%\Mozilla\Firefox\Profiles\abcd1234.oldfolder

If Firefox created and is using a new profile folder, it may be persuaded to use the old profile folder either by renaming the folders so Firefox thinks the old folder is the new one, or by editing the profiles.ini file to correct the path to the old profile folder name. It sounds as though you are comfortable with file/folder operations, but let us know if you want detailed steps.

Ler esta resposta 👍 0

Todas as respostas (3)

more options

Do you remember the name of the original profile?

Type about:profiles<enter> in the address bar. Is it there?

more options

No, I don’t remember, but the menu& bookmarks have now appeared, I don’t know why! So, all is OK now.

more options

Solução escolhida

Is Firefox using ANY of the data from your previous profile? In other words, do you just need to turn a couple of "bars" back on, or do you also need the actual bookmarks.

As a test, you can type some of the title or URL or a bookmarked page into the address bar and see whether it shows up as a match in the autocomplete drop-down panel.

If you have the data, to show the bars

To turn different bars on and off, you can use one of these methods to show the toolbar list and select the desired bars there:

To turn on the Menu Bar, Bookmarks Toolbar, or other bars, click it on the list.

If you do not have the data

These two need to be in sync:

%appdata%\Mozilla\Firefox\profiles.ini => profile path must match:

%appdata%\Mozilla\Firefox\Profiles\abcd1234.oldfolder

If Firefox created and is using a new profile folder, it may be persuaded to use the old profile folder either by renaming the folders so Firefox thinks the old folder is the new one, or by editing the profiles.ini file to correct the path to the old profile folder name. It sounds as though you are comfortable with file/folder operations, but let us know if you want detailed steps.