Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I suddely get two tabs everytime I ask for a tab and there is a backgroung Microsoft Office Live. Can I make it go away?

  • 2 respostas
  • 1 tem este problema
  • 12 visualizações
  • Última resposta de MrBillG59x

more options

Something loaded into my Firefox and whenever I make a Tab it makes two. They both have a background of Microsoft Office Live. I want to go back to one blank tab.

Something loaded into my Firefox and whenever I make a Tab it makes two. They both have a background of Microsoft Office Live. I want to go back to one blank tab.

Solução escolhida

This happens when you click the "+" button or press Command+t? Or does it happen in a new window (Command+n)?

For a new tab problem, check for a rogue extension. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Command+Shift+a (Windows: Ctrl+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. Then cast a critical eye over the list on the right side. Any extensions that Firefox installs on its own are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious? If in doubt, disable.

Often a link will appear above at least one disabled extension to restart Firefox before the change takes effect. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

For a new window problem, check your home page setting. This article will get you to that section of the Preferences page: How to set the home page.

Are we making progress?

Ler esta resposta 👍 0

Todas as respostas (2)

more options

Solução escolhida

This happens when you click the "+" button or press Command+t? Or does it happen in a new window (Command+n)?

For a new tab problem, check for a rogue extension. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Command+Shift+a (Windows: Ctrl+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. Then cast a critical eye over the list on the right side. Any extensions that Firefox installs on its own are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious? If in doubt, disable.

Often a link will appear above at least one disabled extension to restart Firefox before the change takes effect. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

For a new window problem, check your home page setting. This article will get you to that section of the Preferences page: How to set the home page.

Are we making progress?

more options

I didn't know you could:

For a new tab problem, check for a rogue extension. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

   Command+Shift+a (Windows: Ctrl+Shift+a)
   "3-bar" menu button (or Tools menu) > Add-ons
   type or paste about:addons in the address bar and press Enter/Return 

When I did, the problem was obvious and with this help it was solved.

BG

Alterado por MrBillG59x em