Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

when i play a movie or at youtube the image is double with green background

  • 1 resposta
  • 1 tem este problema
  • 1 visualização
  • Última resposta de FredMcD

rbestrelloso
rbestrelloso
more options

When I play a video post in the youtube the video will play but the picture appears to have a green filter and sometimes a shadow. If I run firefox in a safe mode the images will be clear and the green color (as if the screen of the youtube is having a green filter) and the shadow will disappear and I will have a clear images/playback.

When I play a video post in the youtube the video will play but the picture appears to have a green filter and sometimes a shadow. If I run firefox in a safe mode the images will be clear and the green color (as if the screen of the youtube is having a green filter) and the shadow will disappear and I will have a clear images/playback.

Todas as respostas (1)

FredMcD
FredMcD
more options

Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 26.0.0.151

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration