Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How can I delete a screenshot (consistently fails with error message).

  • 1 resposta
  • 5 têm este problema
  • 18 visualizações
  • Última resposta de ff09

ff09
ff09
more options

Deleting a screenshot on the web is not to possible from my browser. When clicking the trash symbol and after confirmation, an error box is shown "Error deleting shot". Also the expiration time cannot be set (similar error message). Deleting from other browsers or systems isn't possible (no trash symbol available). Deactivating add-ons didn't help either.

Deleting a screenshot on the web is not to possible from my browser. When clicking the trash symbol and after confirmation, an error box is shown "Error deleting shot". Also the expiration time cannot be set (similar error message). Deleting from other browsers or systems isn't possible (no trash symbol available). Deactivating add-ons didn't help either.

Solução escolhida

Here is the solution: screenshots seem currently not work properly, when third party cookies are disabled. As (temporary) solution, enable third party cookies and delete the shots or set the expiration time. More information are available at https://github.com/mozilla-services/screenshots/issues/3581 . Thanks to the Mozilla team form this information!

Ler esta resposta 👍 1

Todas as respostas (1)

ff09
ff09 Autor da pergunta
more options

Solução escolhida

Here is the solution: screenshots seem currently not work properly, when third party cookies are disabled. As (temporary) solution, enable third party cookies and delete the shots or set the expiration time. More information are available at https://github.com/mozilla-services/screenshots/issues/3581 . Thanks to the Mozilla team form this information!