Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Why can't I get Firefox to open with a blank page?

more options

I have the option "When Firefox starts" to "Show a blank page." However, ever since security uodate 56/0.1 it starts as "Show your windows and tabs from last time." And, since there usually aren't any windows or tabs from the last time, I get an "Oops, something went wrong" page. Is there any way to get it back to the way I want it?

I have the option "When Firefox starts" to "Show a blank page." However, ever since security uodate 56/0.1 it starts as "Show your windows and tabs from last time." And, since there usually aren't any windows or tabs from the last time, I get an "Oops, something went wrong" page. Is there any way to get it back to the way I want it?

Solução escolhida

One potential reason for this problem is if you have CCleaner and it has its default setting of clearing session data from Firefox. In Firefox 56, the file name and format of session history files changed, and this caused an incompatibility with that CCleaner feature. Until it is fixed, you can turn off clearing of session data in CCleaner.

Ler esta resposta 👍 1

Todas as respostas (1)

more options

Solução escolhida

One potential reason for this problem is if you have CCleaner and it has its default setting of clearing session data from Firefox. In Firefox 56, the file name and format of session history files changed, and this caused an incompatibility with that CCleaner feature. Until it is fixed, you can turn off clearing of session data in CCleaner.