Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

After installing FF v57.0 and re-starting FF, browser stays to v56.0.2

  • 2 respostas
  • 3 têm este problema
  • 2 visualizações
  • Última resposta de Thunderbird2015

more options

After having installed v57.0 the browser is re-started and the new v57.0 lay-out should appear. Since this was not the cause I checked the installed version and it turned out it was still v56.0.2. Why is the installation of v57.0 failing?

After having installed v57.0 the browser is re-started and the new v57.0 lay-out should appear. Since this was not the cause I checked the installed version and it turned out it was still v56.0.2. Why is the installation of v57.0 failing?

Solução escolhida

Hello, try running the standalone installer from here: https://www.mozilla.org/en-US/firefox/new/?scene=2

This should be able to upgrade your copy of Firefox manually, if this solved your problem, please mark as solution so others can solve it too!

Ler esta resposta 👍 1

Todas as respostas (2)

more options

Solução escolhida

Hello, try running the standalone installer from here: https://www.mozilla.org/en-US/firefox/new/?scene=2

This should be able to upgrade your copy of Firefox manually, if this solved your problem, please mark as solution so others can solve it too!

more options

Running the standalone installer as recommended by Mkll does work without problems, v57 is installed correctly, thanks.

When looking to 'Help' -> 'About Firefox' however, a button 'Restart to update Firefox' is shown. Pushing this button restarts FF, but nothing seems to happen. Is this a bug?