Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox 57.0.1 slow to start and slow to load pages with old and new install.

  • 7 respostas
  • 3 têm este problema
  • 3 visualizações
  • Última resposta de bandag

more options

After the updating today, Firefox takes 22 seconds to start and 21 seconds to load the new tab. Tried checking Prevent accessibility services from accessing your browser and unchecking Use hardware acceleration when available, but it did not help

After the updating today, Firefox takes 22 seconds to start and 21 seconds to load the new tab. Tried checking Prevent accessibility services from accessing your browser and unchecking Use hardware acceleration when available, but it did not help

Todas as respostas (7)

more options

FIREFOX TO SLOW

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

Please let us know if this solved your issue or if need further assistance.

more options

it took 15 seconds for the small dialog to appear and 15 seconds for the new tab to load. The drivers has been updated before trying safemode.

more options

I do not know if it has anything to do with Windows update. There has been a few updates yesterday. -Windows 10, version 1709. -KB4051963 (OS Build 16299.98) -KB4048955 (OS Build 16299.64) - Security update for Adobe Flash Player: November 14, 2017

more options

The Flash no as that is for Microsoft Browsers only and is weeks late and so should say since no info is here for you about that . Flash Player Version: 27.0.0.187 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Ya ran Microsoft Disk Cleanup tonight and than ran it again to Check System Files and it had dumped 779megs onto me for updates since last ran it. So if do not run it you have mega gigs to be deleted.

A good defrag may help if your not running that or have it scheduled to run.

Ok, so do it the brutal way : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer then https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST IT.........

If still issues, Video Drivers , or Profile, so make a new Profile https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles TEST IT

Please let us know if this solved your issue or if need further assistance.

more options

All has been done, but nothing has worked, feels slower when loading webpages. So I can only assume that it must have something to do with the Windows updates, since it worked before the Windows Update.

more options

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.


You can create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

more options

Hello again, I reset/reinstalled Windows 10 and installed Firefox and it works again, so maybe it was Avast.

Thank you for trying to help me with my problem :)