Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Thunderbird cannot verify email account, correct password is being used. Why did my gmail suddenly stop connecting?

  • 3 respostas
  • 3 têm este problema
  • 1 exibição
  • Última resposta de christ1

more options

For years I have used Thunderbird, several machines and installs. Never have I had a problem with my gmail accounts. Around Dec 20 I started getting "cannot connect to gmail.pop" error messages when connecting to one of my gmail accounts. Yesterday I noticed that both of my gmail accounts are now affected. I enabled both imap and pop on both gmail accounts, and still nothing changed. I wondered if maybe re-adding the accounts to Thunderbird might solve the problem, instead I have an new problem. I cannot add my gmail accounts back to Thunderbird. I went back to gmail and changed the password setting and still, I cannot add my gmail accounts back to Thunderbird. I get the error "cannot authenticate... are the username and password correct?" I know for sure that my passwords are correct. I've logged out of gmail and logged back in with no issues.

How do I get my gmail accounts to work through Thunderbird again?

For years I have used Thunderbird, several machines and installs. Never have I had a problem with my gmail accounts. Around Dec 20 I started getting "cannot connect to gmail.pop" error messages when connecting to one of my gmail accounts. Yesterday I noticed that both of my gmail accounts are now affected. I enabled both imap and pop on both gmail accounts, and still nothing changed. I wondered if maybe re-adding the accounts to Thunderbird might solve the problem, instead I have an new problem. I cannot add my gmail accounts back to Thunderbird. I went back to gmail and changed the password setting and still, I cannot add my gmail accounts back to Thunderbird. I get the error "cannot authenticate... are the username and password correct?" I know for sure that my passwords are correct. I've logged out of gmail and logged back in with no issues. How do I get my gmail accounts to work through Thunderbird again?

Todas as respostas (3)

more options

You may need to 'Allow less secure apps'. https://support.google.com/accounts/answer/6009563

more options

I had previously changed my accounts to allow less secure apps. I also turned off the 2-step verification through google on both accounts. These are changes I had previously and do not explain or resolve why after years of working my accounts suddenly stopped connecting and now I cannot add them back to my Tunderbird program.

Alterado por Maybaby75 em

more options

If you set up your Gmail IMAP account with OAuth2 authentication 'Allow less secure apps' isn't needed.

Also make sure to read the entire Google support article.