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I posed this question about a week ago. I would like to know if my problem with an App on Facebook has anything to do with Firefox?

  • 3 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de Happy112

Raelee Ryan
Raelee Ryan
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As I previously posted, I am still having this problem with loading House of Fun in Facebook. This problem started when I logged in on 22 December 2017. I did have two answers that tried to help but neither of their solutions worked. Also, I don't know if it is why this has happened but I have tried to download Flash Player and it says it is downloaded but it is nowhere to be found. I have done this many times and am tired of this problem. Where does it go? Why isn't it visible? What am I doing wrong? I will put, once again, 4 screenshots of the app that won't load. Thank you, I would be happy for any assistance.

As I previously posted, I am still having this problem with loading House of Fun in Facebook. This problem started when I logged in on 22 December 2017. I did have two answers that tried to help but neither of their solutions worked. Also, I don't know if it is why this has happened but I have tried to download Flash Player and it says it is downloaded but it is nowhere to be found. I have done this many times and am tired of this problem. Where does it go? Why isn't it visible? What am I doing wrong? I will put, once again, 4 screenshots of the app that won't load. Thank you, I would be happy for any assistance.
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Todas as respostas (3)

Shadow110
Shadow110
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And we are suppose to know this why ?

SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST..................................

Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

Please let us know if this solved your issue or if need further assistance.

smorele
smorele
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Hello, can you reproduce in safe mode?

Do you have the same behavior with another browser?

Happy112
Happy112
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@ Raelee22 :

Why didn't you continue in your original thread  ?

https://support.mozilla.org/en-US/questions/1199209