Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

My webcam will not connect in firefox to Face Book and it works in chrome no problem

  • 5 respostas
  • 3 têm este problema
  • 1 exibição
  • Última resposta de James

more options

Face book in Firefox will not let me connect to video chat. It works in all other browsers. I have tried everything suggested on trouble shooting. and am now at a loss as what to try next please help. my light comes on but no picture in the video chat. I can see and hear the other end but they cannot see or hear me. i've tried all of face book suggestions also

Face book in Firefox will not let me connect to video chat. It works in all other browsers. I have tried everything suggested on trouble shooting. and am now at a loss as what to try next please help. my light comes on but no picture in the video chat. I can see and hear the other end but they cannot see or hear me. i've tried all of face book suggestions also

Todas as respostas (5)

more options

Did you uninstall and reinstall the webcam driver?

more options

This may be your problem,

Firefox v52+ disables all plugins except for Flash Why do Java, Silverlight, Adobe Acrobat and other plugins no longer work? {web link}

more options

So I am guessing video chat is a java app?

more options

WestEnd said

Did you uninstall and reinstall the webcam driver?

my webcam works fine in all other apps and programs just not facebook in firefox

more options

https://support.mozilla.org/en-US/kb/firefox-page-info-window

You need got Facebook and then check the settings and change if necessary, under Permissions in Firefox Page Info window.