Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

My firefox is running from the Old Data Folder on Desktop

  • 3 respostas
  • 1 tem este problema
  • 13 visualizações
  • Última resposta de cor-el

more options

My Profile Folder seems to be in the Old Data Folder which was created some time ago. Both the shortcuts on the desktop and Toolbar direct the program to the Old Data Folder. I have tried reinstalling Firefox but nothing changes. When I examine files in the Old Data folder they are being updated when I use Firefox so it is all live. I have tried troubleshooting and this gives me the Profile Data file stored in C:\Users\Kev\AppData\Roaming\Mozilla\Firefox\Profiles\wlo79jtu.default-1520251****** but nothing seems to be directed there from the Old Data Folder. How can I get Firefox to run from the correct place and keep my data?

I have tried to manually change the Properties for the shortcuts but that does not work.

My Profile Folder seems to be in the Old Data Folder which was created some time ago. Both the shortcuts on the desktop and Toolbar direct the program to the Old Data Folder. I have tried reinstalling Firefox but nothing changes. When I examine files in the Old Data folder they are being updated when I use Firefox so it is all live. I have tried troubleshooting and this gives me the Profile Data file stored in C:\Users\Kev\AppData\Roaming\Mozilla\Firefox\Profiles\wlo79jtu.default-1520251****** but nothing seems to be directed there from the Old Data Folder. How can I get Firefox to run from the correct place and keep my data? I have tried to manually change the Properties for the shortcuts but that does not work.

Todas as respostas (3)

more options

Did you check the target line in the desktop shortcut to see if it specifies a full path to the profile?

You can also check the profiles.ini file.

more options

The command line reads "C:\Users\Kev\Desktop\Old Firefox Data\a9kiokif.default\firefox.exe" Icon on Taskbar and the desktop shortcut.

the command line I sent you yesterday does not have an *,exe file in the folder.

I'm stumped as to how this happened, but I would like to get rid of the Old Firefox Folder folder on the desktop, but can't because the program starts from there.

more options

You will have to uninstall/remove the Firefox version in that folder on the desktop and reinstall the current Firefox release in its default location.

  • (64-bit Firefox) "C:\Program Files\Mozilla Firefox\"
  • (32-bit Firefox) "C:\Program Files (x86)\Mozilla Firefox\"