Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox "restored" bookmarks from several months ago

  • 1 resposta
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de the-edmeister

DorKul
DorKul
more options

I occasionally reorganize my bookmarks, making major changes. Everything is fine for a few months, but then - Firefox suddenly "restores" some of the bookmarks that I moved or deleted - back to the place they were before. This has happened several times, and it always creates a total mess, since the "restored" bookmarks now appear in both their new and old locations. It takes me hours to get everything organized again, and there is no way for me to ensure that Firefox will not do the same thing again. I suppose it happens due to a faulty sync, but why does this "sync" reset my bookmarks to the way they were months ago?!?

I occasionally reorganize my bookmarks, making major changes. Everything is fine for a few months, but then - Firefox suddenly "restores" some of the bookmarks that I moved or deleted - back to the place they were before. This has happened several times, and it always creates a total mess, since the "restored" bookmarks now appear in both their new and old locations. It takes me hours to get everything organized again, and there is no way for me to ensure that Firefox will not do the same thing again. I suppose it happens due to a faulty sync, but why does this "sync" reset my bookmarks to the way they were months ago?!?

Todas as respostas (1)

the-edmeister
the-edmeister
  • Moderator
more options

Sounds like corruption in Sync, or in a Firefox installation that gets propagated thru Sync and affect other devices.

Per chance do you have a "mobile device" (using Firefox for Android or Firefox for iOS) connected to that Firefox Account?

Quite honestly, is is a good idea to disconnect from the Sync server before making large changes to your bookmarks.