Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Overnight, Firefox shuts down. Not the computer, just Firefox. No new add-ons.

  • 6 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de FredMcD

more options

For the past week or two, I find that Firefox has shut down overnight. Nothing else on my computer shuts down, just Firefox. A couple of times, I've had the "Restore Session" on the opening tab.

I've looked through all the settings / options, and don't see any that say to shut down Firefox. I HAD been allowing automatic updates to process, but this morning, I changed that setting to the one that allows download, but let me decide when to install.

I have NOT added any new add-ons, which I've read can cause this problem.

Help???

For the past week or two, I find that Firefox has shut down overnight. Nothing else on my computer shuts down, just Firefox. A couple of times, I've had the "Restore Session" on the opening tab. I've looked through all the settings / options, and don't see any that say to shut down Firefox. I HAD been allowing automatic updates to process, but this morning, I changed that setting to the one that allows download, but let me decide when to install. I have NOT added any new add-ons, which I've read can cause this problem. Help???

Todas as respostas (6)

more options

Tonight as you are going to bed,

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Okay, I'm in safe mode. I'll let you know this weekend if the problem continues.

Thanks for your quick response.

more options

Well, it shut down overnight (while in safe mode and no addons), and now I am NOT in safe mode.

Plan B ???? The mystery continues............

more options

That this happens with Firefox in Safe Mode means that something else on your system is doing this.

Look thru what is on your system. Anything you don't know, use a web search on it.

You should also as your question here; https://support.microsoft.com

http://answers.microsoft.com/en-US/windows/forum/windows_10

more options

Thanks for your help and guidance!

more options

Please let us know how this turns out. Good luck.