Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

SEC_ERROR_UNKNOWN_ISSUER

more options

I suddenly started getting this error on sites like Google and Facebook. I have Avast and disabling the HTTPS scanning works but I want to find a solution that doesn't involve that. I've tried looking for the Microsoft Family Saftey Certificate and importing it but my machine doesn't appear to have it. Is there some other certificate package I can import to fix this issue?

I suddenly started getting this error on sites like Google and Facebook. I have Avast and disabling the HTTPS scanning works but I want to find a solution that doesn't involve that. I've tried looking for the Microsoft Family Saftey Certificate and importing it but my machine doesn't appear to have it. Is there some other certificate package I can import to fix this issue?

Todas as respostas (2)

more options

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

http://kb.mozillazine.org/Error_loading_websites


  • uses an invalid security certificate SSL_ERROR_BAD_CERT_DOMAIN
  • configured their website improperly

How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER

more options

Avast often can set up Firefox automatically for you but, if that doesn't work, you probably can import the "signing certificate" it uses to generate those fake site certificates Firefox doesn't like. Searching here can be frustrating because older threads often come up first, and it's important to get the instructions for your current version of Avast. You might have better luck on the Avast forums.