Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

My account synced to wrong info

  • 3 respostas
  • 1 tem este problema
  • 13 visualizações
  • Última resposta de FredMcD

more options

My husband bought a laptop and originally set it up for him and logged into his Firefox. I have since taken the computer over and wanted to have my firefox settings so my tabs and bookmarks would be there instead of his. It should be as simple as logging him out and logging me in, but I am logged in and all of his bookmarks and settings are still there. I have attempted to remove the device from his account, but am stuck in a loop where it continues to bring me to login screen. I am scared to sync my computer with the correct info as don't want that to become his info too. Please help me fix this bug.

My husband bought a laptop and originally set it up for him and logged into his Firefox. I have since taken the computer over and wanted to have my firefox settings so my tabs and bookmarks would be there instead of his. It should be as simple as logging him out and logging me in, but I am logged in and all of his bookmarks and settings are still there. I have attempted to remove the device from his account, but am stuck in a loop where it continues to bring me to login screen. I am scared to sync my computer with the correct info as don't want that to become his info too. Please help me fix this bug.

Todas as respostas (3)

more options
more options

Sorry Wrong Information

Alterado por FredMcD em

more options