Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

8k video on youtube freezes but audio keeps playing.

  • 8 respostas
  • 1 tem este problema
  • 9 visualizações
  • Última resposta de Zentarion

more options

Whenever I try to watch a video in 8k on youtube, the video freezes but the audio keeps playing, then the video unfreezes for 1-2 seconds then freezes again. I can watch the video in 4k and it does not freeze. PC specs: I-7 7700K @ 4.2 Ghz GTX 1080 TI 16 GB DDR4 ram @ 3000MHz Graphics card drivers have been updated.

Whenever I try to watch a video in 8k on youtube, the video freezes but the audio keeps playing, then the video unfreezes for 1-2 seconds then freezes again. I can watch the video in 4k and it does not freeze. PC specs: I-7 7700K @ 4.2 Ghz GTX 1080 TI 16 GB DDR4 ram @ 3000MHz Graphics card drivers have been updated.

Todas as respostas (8)

more options

8K video is extremely taxing on your system and your network. In addition to having a great PC, you also need lightning quick internet. Google has said that you need a consistent download speed of at least 50Mbps.

When 8K video was first released back in 2015, Firefox didn't even support the format. It's been a few years now, so I'm sure that's changed, but I can't say for sure.

You can try typing about:config in the Firefox address bar and changing the media.mediasource.webm.enabled preference to true to see if it improves the situation at all.

more options

I have 1000Mbps internet and I tried what you suggested, the videos don't freeze anymore but it stutters.

Alterado por Zentarion em

more options

1kbps isn't the speed you will get on a 24/7 constant basis that is the ISP advertised speed range you get. Your ISP is no guarantee 8k video is problem free. So let's not confuse ISP rated speed with your actual internet speed. And also as mentioned 8K streaming is taxing regardless of your hardware specs they are streaming to your PC not directly form your PC.

more options

WestEnd said

1kbps isn't the speed you will get on a 24/7 constant basis that is the ISP advertised speed range you get. Your ISP is no guarantee 8k video is problem free. So let's not confuse ISP rated speed with your actual internet speed. And also as mentioned 8K streaming is taxing regardless of your hardware specs they are streaming to your PC not directly form your PC.

I understand , but I will mention that about 4 months ago I was able to play 8k videos on Firefox without any stutters or freezing and I had the same hardware, internet.

more options

You have to also consider ISP throttle as well which you left out. Also time of the day can also make difference in speeds.

more options

Well I tried downloading other browsers like google chrome and Microsoft edge to test and they seem to run the 8k videos fine.

more options

What's the link then?