Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Bookmarks deleted when I downloaded Firefox to another laptop

blackfoot001
blackfoot001
more options

When I downloaded Firefox to another laptop it automatically loaded some of my bookmarks on the new laptop and then deleted the bookmarks that wasn't transfered from the old laptop. I did not know the old laptop was set up to sync nor had I ever used sync. I had not set anything on the new laptop as yet either. Is there any way to get my bookmarks back?

When I downloaded Firefox to another laptop it automatically loaded some of my bookmarks on the new laptop and then deleted the bookmarks that wasn't transfered from the old laptop. I did not know the old laptop was set up to sync nor had I ever used sync. I had not set anything on the new laptop as yet either. Is there any way to get my bookmarks back?

Todas as respostas (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi blackfoot001, is the problem on the old laptop?

Firefox makes regular bookmark backups. So if the old Firefox is still running, you can restore its earlier bookmarks using the steps in this article:

Restore bookmarks from backup or move them to another computer

If the problem is on the new laptop, how did you transfer the bookmarks originally, before Firefox modified them?