Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

After updating my OS and re-installing Firefox I've lost several programs, they are now in a new desktop folder. "Removed Apps". How do I recover them?

  • 4 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de toddmack

more options

Basically I can no longer play Battlefield 3. There is a new icon on my desktop with the firefox logo "removed apps". There doesn't seem to be any way to restore anything that was removed.

Basically I can no longer play Battlefield 3. There is a new icon on my desktop with the firefox logo "removed apps". There doesn't seem to be any way to restore anything that was removed.

Solução escolhida

Did you refresh Windows? or Reset it? That's usually where that folder comes from. You'll have to re-install those programs. Regardless this isn't a Firefox issue, that file is just an HTML file that opens in Firefox because it's your web browser.

Ler esta resposta 👍 0

Todas as respostas (4)

more options

Solução escolhida

Did you refresh Windows? or Reset it? That's usually where that folder comes from. You'll have to re-install those programs. Regardless this isn't a Firefox issue, that file is just an HTML file that opens in Firefox because it's your web browser.

more options

Hi, that is a Windows 10 thing. It did not like the programs and uninstalled or moved them. You will have to reinstall them again.

Please let us know if this solved your issue or if need further assistance.

more options
more options

Thanks for taking the time to reply to this, got it figured out thanks to your help.