Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How can I control the archiving locations for local folders?

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de davidec

more options

The question I have is:

  • Where do I control the location of the archived emails within "Local Folders"?

Specifically, this question is motivated by the following, strange behavior:

  • I have one very large folder of email in "Local Folders". Until now, when I selected emails to "Archive" (keyboard "A") they would end up in a subfolder of "Local Folders/Archives", e.g. "Local Folders/Archives/2017".
  • Now, however, when I click "A" those emails are moved back to the Archives folder of my IMAP account, not my Local Folder.
  • I know that I can select the location of archived emails for my IMAP folder by going to "Tools > Account Settings > [MyIMAPaccount] > Copies & Folders" and there under "Message Archives".
  • There, for "[MyIMAPaccount]", I have already selected "Keep message archives in: > "'Archives' Folder on Local Folders".
  • But there is not such an option to select where to archive messages for "Local Folders" (there is no sub-bullet "Copies & Folders" under "Local Folders" account settings).
  • So it's even more bizarre that, when I archive something from within "Local Folders", they end up back in my IMAP account. (And strangely, this was not the case until a couple of days ago).
  • adding to this strange behavior, when I copy emails from "[MyIMAPaccount]/Archives/YYYY" back to "Local Folders/Archives/YYYY", they suddenly appear twice in "Local Folders/Archives/YYYY" (every email appears twice).
The question I have is: * Where do I control the location of the archived emails within "Local Folders"? Specifically, this question is motivated by the following, strange behavior: * I have one very large folder of email in "Local Folders". Until now, when I selected emails to "Archive" (keyboard "A") they would end up in a subfolder of "Local Folders/Archives", e.g. "Local Folders/Archives/2017". * Now, however, when I click "A" those emails are moved back to the Archives folder of my IMAP account, not my Local Folder. * I know that I can select the location of archived emails for my IMAP folder by going to "Tools > Account Settings > [MyIMAPaccount] > Copies & Folders" and there under "Message Archives". * There, for "[MyIMAPaccount]", I have already selected "Keep message archives in: > "'Archives' Folder on Local Folders". * But there is not such an option to select where to archive messages for "Local Folders" (there is no sub-bullet "Copies & Folders" under "Local Folders" account settings). * So it's even more bizarre that, when I archive something from within "Local Folders", they end up back in my IMAP account. (And strangely, this was not the case until a couple of days ago). * adding to this strange behavior, when I copy emails from "[MyIMAPaccount]/Archives/YYYY" back to "Local Folders/Archives/YYYY", they suddenly appear twice in "Local Folders/Archives/YYYY" (every email appears twice).

Todas as respostas (1)

more options

Updates to this question – still unresolved:

1) I have rebuilt the global database, to no avail.

2) More importantly, I have tried to better understand the behavior of Thunderbird, and understand in which cases

  • a message is moved to the IMAP's "Archive" folder
  • and when a message is moved to the Local Folder's "Archive".

In short: I do not understand it. A rather general pattern seems that when I select only one message and press "A", then it ends up in the Local Folder's "Archive", whereas if I select several messages, they end up in the IMAP's "Archive". But even this pattern is not very consistent.

One last note: My IMAP server is an Exchange server. In case that's of any relevance here.