Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Multi-process firefox crush

  • 1 resposta
  • 1 tem este problema
  • 12 visualizações
  • Última resposta de FredMcD

logidip
logidip
more options

Firefox crush very often related to e10s(multi-process). The only solution is to disable multi-process in "about:config".

Affected platform(at least): Windows, Linux, MAC OS Affected version: from the first e10s-enabled version(I forgot) until the latest, including ESR.

To have a simple test: 1. Install Firefox; 2. Tweak some settings or not, just don't disable e10s yet; 3. To trigger a crush quickly, open a lot of PDF pages and switch between them, (however this is not the only way to trigger crushes); 4. Disable e10s in about:config; 5. Try step 3 again, now it's much harder to get a crush.

Firefox crush very often related to e10s(multi-process). The only solution is to disable multi-process in "about:config". Affected platform(at least): Windows, Linux, MAC OS Affected version: from the first e10s-enabled version(I forgot) until the latest, including ESR. To have a simple test: 1. Install Firefox; 2. Tweak some settings or not, just don't disable e10s yet; 3. To trigger a crush quickly, open a lot of PDF pages and switch between them, (however this is not the only way to trigger crushes); 4. Disable e10s in about:config; 5. Try step 3 again, now it's much harder to get a crush.

Todas as respostas (1)

FredMcD
FredMcD
more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support