Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Problem with google search and recaptcha

  • 1 resposta
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de FredMcD

more options

With Firefox (64.0.2) is impossible to use Google search, all I get is sorry page. If I use Edge or IE everything is ok. If I use Firefox and log on to my Google account, again is ok. Doe's Google deliberately block me or this is Firefox fault or block's me because I use Firefox? Found at forum that I sholud create dummy account… why?!?! I will switch to another browser (I am in computer user since 1990, also Firefox and Thunderbird user from first days). In my regular job Help Desk is similar to this, it is impossible to ask any question that differs from usual question, so things have to be like this, I think…. I'm a little angry, writing letters instead of doing job, so sorry.

With Firefox (64.0.2) is impossible to use Google search, all I get is sorry page. If I use Edge or IE everything is ok. If I use Firefox and log on to my Google account, again is ok. Doe's Google deliberately block me or this is Firefox fault or block's me because I use Firefox? Found at forum that I sholud create dummy account… why?!?! I will switch to another browser (I am in computer user since 1990, also Firefox and Thunderbird user from first days). In my regular job Help Desk is similar to this, it is impossible to ask any question that differs from usual question, so things have to be like this, I think…. I'm a little angry, writing letters instead of doing job, so sorry.

Todas as respostas (1)

more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}