Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

After update, Firefox defaults to German. All Options menu languages are set to English.

  • 2 respostas
  • 1 tem este problema
  • 4 visualizações
  • Última resposta de Sarah

Sarah
Sarah
more options

Below info copied from Troubleshooting Info page:

Name Firefox Version 65.0 Build ID 20190124174741 Update History Update Channel release User Agent Mozilla/5.0 (Windows NT 6.1; rv:65.0) Gecko/20100101 Firefox/65.0 OS Windows_NT 6.1

Application Settings Requested Locales ["en-GB"] Available Locales ["en-GB","en-US"] App Locales ["en-GB","en-US"] Regional Preferences ["en-GB"] Default Locale "en-GB" Operating System System Locales ["en-US"] Regional Preferences ["en-GB"]

I am running Windows 7.

Many thanks.

EDIT: I forgot to say that I have AVG VPN enabled - But it is (and always has been) set to London, England.

Below info copied from Troubleshooting Info page: Name Firefox Version 65.0 Build ID 20190124174741 Update History Update Channel release User Agent Mozilla/5.0 (Windows NT 6.1; rv:65.0) Gecko/20100101 Firefox/65.0 OS Windows_NT 6.1 Application Settings Requested Locales ["en-GB"] Available Locales ["en-GB","en-US"] App Locales ["en-GB","en-US"] Regional Preferences ["en-GB"] Default Locale "en-GB" Operating System System Locales ["en-US"] Regional Preferences ["en-GB"] I am running Windows 7. Many thanks. EDIT: I forgot to say that I have AVG VPN enabled - But it is (and always has been) set to London, England.
Capturas de tela anexadas

Alterado por Sarah em

Solução escolhida

Thanks Westend, you were right. I closed Firefox, disabled the VPN and reloaded Firefox. It defaulted back to English. I re-enabled VPN and it has not reverted to German. I expected to have to uninstall/reinstall Firefox, but it seems to be aok now.

Ler esta resposta 👍 0

Todas as respostas (2)

WestEnd
WestEnd
more options

You shouldn't never updated using VPN as that will be based on the VPN IP address not yours actual ISP IP address.

Sarah
Sarah Autor da pergunta
more options

Solução escolhida

Thanks Westend, you were right. I closed Firefox, disabled the VPN and reloaded Firefox. It defaulted back to English. I re-enabled VPN and it has not reverted to German. I expected to have to uninstall/reinstall Firefox, but it seems to be aok now.