Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Why does streaming via Netflix not work if I don't allow firefox to create a chronicle?

  • 4 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de Juchemjo

Juchemjo
Juchemjo
more options

These days I tried to stream TBBT on my windows 10 64bit PC using firefox, but it didn't work. I followed all instruction from Netflix and streaming was working after I "cleanen up" firefox (65.0.1). Afterwards I manually reentered my settings step by step. Reproducabel after setting "do not allow firefox to create a chronicle" the streaming doesn't work any more, also vice versa. I don't want firefox to create a chronicle, but I also do not want to change the setting each time I want to use Netflix. Is there any solution and/or reason for this behaviour?

Thanks a lot, kind regards!

These days I tried to stream TBBT on my windows 10 64bit PC using firefox, but it didn't work. I followed all instruction from Netflix and streaming was working after I "cleanen up" firefox (65.0.1). Afterwards I manually reentered my settings step by step. Reproducabel after setting "do not allow firefox to create a chronicle" the streaming doesn't work any more, also vice versa. I don't want firefox to create a chronicle, but I also do not want to change the setting each time I want to use Netflix. Is there any solution and/or reason for this behaviour? Thanks a lot, kind regards!

Todas as respostas (4)

WestEnd
WestEnd
more options

When you cleaned does that mean uninstall firefox and deleting Mozilla folder as well?

Juchemjo
Juchemjo Autor da pergunta
more options

I'm using the german version of firefox so I'm not sure if my translations are fitting totally to the items shown in the english one. No, I didn't deinstall firefox nor delete the folder. I chose "informations to solve problems" from the help menu, where all settings are shown. On the upper, right side there's a button to clean up firefox, that's what I did. I hope someone can understand my description.

philipp
philipp
  • Moderator
more options

hi, netflix depends on IndexedDB, a storage technology, that isn't available in private browsing mode - setting firefox to keep no history effectively makes your browser run in permanent private browsing mode. until mozilla dedicates some resources to change this behaviour in https://bugzilla.mozilla.org/show_bug.cgi?id=781982 there isn't really a way around that unfortunately. perhaps you can set some custom history settings though that get close to what you want to achieve without sacrificing to be able to play content on netflix...

Juchemjo
Juchemjo Autor da pergunta
more options

Sear Philipp, many thanks for the fast and competent answer. If this is the reason there'll be no "simple" workaround, I agree. So I'm a little bit disappointed because there's no comfortable solution but also satisfied to understand a little bit more of the background for this dilemma. Kind regards, Joerg