Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox icon missing on Mac, replaced with generic Mac icon!

  • 1 resposta
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de cor-el

stevewiskowski
stevewiskowski
more options

Help! I am using Firefox for Mac and have a strange problem I can't solve. With the most recent update, my Firefox icon is missing in certain places. When I check the application in the folder, it seems to have the correct logo, but the Preview image is the generic Mac application icon. It's also incorrect in the Dock on my Mac. See attached images. I tried removing the app icon from the dock and replacing it, but that doesn't work. I also Reset Firefox to see if that helps. Nothing! How do I fix this? Do I need to uninstall and reinstall Firefox completely?

Help! I am using Firefox for Mac and have a strange problem I can't solve. With the most recent update, my Firefox icon is missing in certain places. When I check the application in the folder, it seems to have the correct logo, but the Preview image is the generic Mac application icon. It's also incorrect in the Dock on my Mac. See attached images. I tried removing the app icon from the dock and replacing it, but that doesn't work. I also Reset Firefox to see if that helps. Nothing! How do I fix this? Do I need to uninstall and reinstall Firefox completely?
Capturas de tela anexadas

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to uninstall (drag to the Trash) and reinstall Firefox.

You can find the full version of the current Firefox release (66.0.5) in all languages and all operating systems here:

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.