Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

cannot save pages, attach files to emails or print from sites only download works.

  • 3 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de mazaenrique

mazaenrique
mazaenrique
more options

Hi, have used Firefox for years, but on windows 10 now: Cannot attach files from my PC to Hotmail enails because the explore file windows does not open when clicking attach clip. Cannot save an internet page because after clicking save page from Fierrefox menu dropdown selection, nothing happens. Cannot print to pdf information from pages (as bank statements with print buttons) because of "cannot open file. Access denied" error. Same problem if what to print is just any internet page. NO problem downloading files of any type. NO problem doing any of this with Google Chrome. Have tried many solutions including refreshing Firefox. Antivirus and Firewall is standard Microsoft Windows 10 Defender

Hi, have used Firefox for years, but on windows 10 now: Cannot attach files from my PC to Hotmail enails because the explore file windows does not open when clicking attach clip. Cannot save an internet page because after clicking save page from Fierrefox menu dropdown selection, nothing happens. Cannot print to pdf information from pages (as bank statements with print buttons) because of "cannot open file. Access denied" error. Same problem if what to print is just any internet page. NO problem downloading files of any type. NO problem doing any of this with Google Chrome. Have tried many solutions including refreshing Firefox. Antivirus and Firewall is standard Microsoft Windows 10 Defender

Todas as respostas (3)

hellosct1
hellosct1
more options

Hi,

I think the correction must be done by repairing in safe mode

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

mazaenrique
mazaenrique Autor da pergunta
more options

Thanks for suggestion. Restarted in safe mode and went through first steps in trouble shooting. Problems remain. Seems I will have to reinstall Firefox (step 4). A bit complicated for me, but will work on it and reply eventually. Many thanks.

mazaenrique
mazaenrique Autor da pergunta
more options

Uninstalled Firefox, deleted leftover files an reinstalled. Problems remain. I am sure it is some Windows 10 thing... Hard to believe no other person has same problem.