Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Google websites unresponsive on Firefox (gmail, drive, maps...). Pictures/clip art don't load. Click sensitivity offline.

  • 5 respostas
  • 2 têm este problema
  • 1 exibição
  • Última resposta de ezjmiller

more options

"Next" button unresponsive on any Google login page. No icons on google maps. No response to click.

"Next" button unresponsive on any Google login page. No icons on google maps. No response to click.

Todas as respostas (5)

more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. (Firefox 57 and above) Click the Library button 57 library icon and choose History.
    (Click the menu button New Fx Menu and choose History in older Firefox versions.)
  2. In the History menu, choose "Clear Recent History...".
  3. Under "Time range to clear", select "Everything".
  4. Now, click the arrow next to Details to toggle the Details list active.
  5. From the details list, check Cache and Cookies and uncheck everything else.
  6. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

more options

Unfortunately did not solve my problem. I do however appreciate your response; thank you

more options

ezjmiller said

"Next" button unresponsive on any Google login page. No icons on google maps. No response to click.

EDIT: Gmail's about page is also completely blank. attached.

more options

Hi ezjmiller, In Options -> Privacy & Security -> Cookies and Site Data do you have Google added to Manage Permissions and is set to Block? If so, remove this entry.

more options

Hi Cheese, thanks for your response. Google is in fact not added to this list, which is clear of any entries.

Updated a more detailed account of my issues at https://support.mozilla.org/en-US/questions/1265120