Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

v 60.8.0 often cannot send message, have to restart Thunderbird, then works for a while

  • 5 respostas
  • 2 têm este problema
  • 5 visualizações
  • Última resposta de sfhowes

more options

Mac OS 10.13.6 After starting Thunderbird, I have no problems sending messages, but after a while, it stops sending messages. It does not crash, I still can read messages. I have to close Thunderbird and restart it. Then, I can send messages - for a while until it stops again.

Mac OS 10.13.6 After starting Thunderbird, I have no problems sending messages, but after a while, it stops sending messages. It does not crash, I still can read messages. I have to close Thunderbird and restart it. Then, I can send messages - for a while until it stops again.

Todas as respostas (5)

more options

I would assume you get an error message. What it it?

more options

No error message. The little window stays open and the blue bar is pulsing forever.

more options

I have this Problem too, except I am on Windows and I get no "blue bar". I hit the send button (or use ctrl+enter) and nothing happens. I restart and it works. This occurs from time to time and is not dependent on the account used.

more options

The fact that others observe similar problem has not helped to solve the problem. I'm now up to v.68.4.2and none of the updates have solved the problem - if anything it happens more often. The message is actually sent but Thunderbird becomes unresponsive. I have to use opt+cmd+escape to close it by force.

more options

The first thing to try when TB hangs or is unresponsive is to run the OS in safe mode. OS X, Windows. If the issue persists in OS safe mode, test with TB in safe mode (Help/Restart with add-ons disabled).