Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Hello - Why aren't my deleted messages ending up in my trash folder?

  • 3 respostas
  • 1 tem este problema
  • 10 visualizações
  • Última resposta de sfhowes

more options

Where are the deleted messages going and why aren't they in my trash folder?

Where are the deleted messages going and why aren't they in my trash folder?

Solução escolhida

What is the setting for deleted messages in Server Settings in Account Settings? Is it 'Just mark it as deleted', which is recommended for gmail accounts? Is the target for deletions a subscribed folder? Mail services use different names, e.g. Trash, Deleted, Deleted Items etc.

Ler esta resposta 👍 1

Todas as respostas (3)

more options

Solução escolhida

What is the setting for deleted messages in Server Settings in Account Settings? Is it 'Just mark it as deleted', which is recommended for gmail accounts? Is the target for deletions a subscribed folder? Mail services use different names, e.g. Trash, Deleted, Deleted Items etc.

more options

That worked. "Move it to this folder" was selected, but it didn't actually show a folder in the selection box. Weird. Kinda makes me wonder where all the messages went that I was deleting. Thank you very much! I hope you enjoy your day.

more options

When messages are deleted, they are copied to Trash, but are just marked as deleted in the original folder. They aren't actually irreversibly removed from the computer until the original folder is compacted - which means they can be undeleted before compacting is performed.

In your case, where deletions 'had nowhere to go', they were probably just marked as deleted in the original folder.