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shipping labels

  • 7 respostas
  • 1 tem este problema
  • 6 visualizações
  • Última resposta de ralfusa2000

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I print shipping labels from ebay, however almost every other label gets misprinted, the barcode/trackingnumber is altered , i see the number in the preview window just fine as it should be, but when i print, numbers will be switched around on the printed label and its useles. I do the same with another account in chrome back to back and i had never had a misprint there. Printer software is up to date and even after firefox update i had no changes, sometimes i refresh the printpage before i print but there are always labels that dont print correctly. Today it was 3 out of 12, other times its 4 out of 10--totally random. As i mentioned, it never happened in chrome. The photo shows the wrong printed labels..they should all start with 9400 but they are not--preview window shows them with 9400--it happens daily in the multi label print window.

I print shipping labels from ebay, however almost every other label gets misprinted, the barcode/trackingnumber is altered , i see the number in the preview window just fine as it should be, but when i print, numbers will be switched around on the printed label and its useles. I do the same with another account in chrome back to back and i had never had a misprint there. Printer software is up to date and even after firefox update i had no changes, sometimes i refresh the printpage before i print but there are always labels that dont print correctly. Today it was 3 out of 12, other times its 4 out of 10--totally random. As i mentioned, it never happened in chrome. The photo shows the wrong printed labels..they should all start with 9400 but they are not--preview window shows them with 9400--it happens daily in the multi label print window.
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Todas as respostas (7)

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Wow, that is puzzling.

ralfusa2000 said

The photo shows the wrong printed labels..they should all start with 9400 but they are not--preview window shows them with 9400--it happens daily in the multi label print window.

Is that an eBay feature, the multi label print window, or a feature on USPS's site?

- - - -

If you haven't already, could you test in Firefox's Safe Mode? In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

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Thank you for your quick answer. I tried safe mode today but only had 5. one did not show up due to safe mode i believe(international labels seem different) and 1 of the 4 was cobbled up again (pretty normal). The page is generated from ebay, after i adjust package weights and sizes and purchase the labels it will redirect me to a PDF window. 2 labels per page. The screenshots are from todays labels in safe mode.

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So the PDF is correct, but the printout doesn't match the PDF? That's really difficult to explain.

Firefox's built-in PDF Viewer converts the PDF to HTML, so printing certainly can be imperfect, but changing characters is nuts. My only guess on what could possibly cause that would be a font substitution, but I don't see why that would affect only the printout. ??!!

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Yes the PDF is always correct but the print changes. I have tried to print just single pages at a time if i had 6 pages i print just 1 then 2 aso instead of all together... but it wont change that 1 or sometimes even both labels per page will change the numbers around, almost never are all labels good to go. Only if i print 1 label at a time. I did 3 pages (12 labels) on chrome today as well and no issues--never had. I see how that is strange for sure

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I think you may have to print from Adobe Acrobat/Reader or some other application. You can use the little download button on the PDF Viewer's toolbar to open the PDF in the app:

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Did you try to scan to barcode as it sounds very weird that the label text changes ? The screenshots you posted aren't clear enough that I can scan them.

9400 1082 0549 6242 3257 38
9400 1082 0549 7454 5534 07

Alterado por cor-el em

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I will try to print from adobe and see if that changes it next time. Thanks

Cor-el >> The labels do scan but come up as an error at the postoffice, thats how i got aware of it one day, the postmaster called me back and said they wont scan for acceptance. All these labels have to start with a 9400