Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

When I try to view my synched Android tabs on Firefox desktop, it only lets me "add device," even though my phone is already connected.

  • 1 resposta
  • 1 tem este problema
  • 33 visualizações
  • Última resposta de RetroRaiderD42

RetroRaiderD42
RetroRaiderD42
more options

I have Firefox 75.0 for my Windows 10 laptop, and Firefox 68.7.0 for my Android phone. Both are synched to my account, and both devices list each other as being synched.

And yet, when I click on "synched tabs" on the desktop, it only ever gives me the "send text so you can install and synch Firefox" option. Out of interest I tried this, and all it did was confirm that I am indeed already synched.

Now I have seen reference on the help pages to Firefox 69 (nice) for Android, but the Play Store doesn't list an upgrade option; aside from that possible issue I've no idea why it isn't working.

Thanks in advance for your help.

I have Firefox 75.0 for my Windows 10 laptop, and Firefox 68.7.0 for my Android phone. Both are synched to my account, and both devices list each other as being synched. And yet, when I click on "synched tabs" on the desktop, it only ever gives me the "send text so you can install and synch Firefox" option. Out of interest I tried this, and all it did was confirm that I am indeed already synched. Now I have seen reference on the help pages to Firefox 69 (nice) for Android, but the Play Store doesn't list an upgrade option; aside from that possible issue I've no idea why it isn't working. Thanks in advance for your help.

Solução escolhida

Okay, I actually stumbled upon the solution, so putting it here for if anyone else has it:

Go onto the History menu, click on Synched Tabs there, and they show up on the right hand side of your Firefox window. Click the "View Synched Tabs Sidebar" at the top to lock them in place, after which it shows up on the "Synched Tabs" option under my account on the Firefox Menu. Still don't know why it needs that extra step that none of the help pages I found mentioned, but I'm glad I've got it working.

Ler esta resposta 👍 0

Todas as respostas (1)

RetroRaiderD42
RetroRaiderD42 Autor da pergunta
more options

Solução escolhida

Okay, I actually stumbled upon the solution, so putting it here for if anyone else has it:

Go onto the History menu, click on Synched Tabs there, and they show up on the right hand side of your Firefox window. Click the "View Synched Tabs Sidebar" at the top to lock them in place, after which it shows up on the "Synched Tabs" option under my account on the Firefox Menu. Still don't know why it needs that extra step that none of the help pages I found mentioned, but I'm glad I've got it working.