Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Thunderbird 68 won't import old account from ~/.thunderbird folder

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de Toad-Hall

yeti.moscow
yeti.moscow
more options

I reinstalled my system from ubuntu 20.04 do manjaro I saved ~/.thunderbird folder from the old system to an external drive After I copied the folder back to home and started Thunderbird it does not seem to see the profile. Although it can read some of the data, like the Address Book but no account settings no folders, nothing else.

I found the help page 

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

And tried to do it but it doesn't help. Thunderbird found my old profile and it is visible in about:profiles and set as the default profile.

I reinstalled my system from ubuntu 20.04 do manjaro I saved ~/.thunderbird folder from the old system to an external drive After I copied the folder back to home and started Thunderbird it does not seem to see the profile. Although it can read some of the data, like the Address Book but no account settings no folders, nothing else. I found the help page https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer And tried to do it but it doesn't help. Thunderbird found my old profile and it is visible in about:profiles and set as the default profile.

Todas as respostas (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

There is a known bug which seems to effect some people where the profile is correctly used and address book is accessible, but is failing to display accounts and emails. So try the following to see if this is the cause of the problem.

  • Exit Thunderbird.
  • Access 'profile name' folder.
  • Delete this file: global-messages-db.sqlite
  • Restart Thunderbird.