Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How do I sync my Firefox mobile sync data to my computer

  • 4 respostas
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de the-edmeister

more options

I want to know how to sync from my phone to my computer not from my computer to my phone. My computer sync data is corrupted and there's no backup files, while my phone still has all it's files. Firefox was spiking my ram usage by 60% or more yesterday so I uninstalled and reinstall it even though the old and new was both the latest version. When I signed on again, my computer sync data would not bring back my bookmarks, passwords, add-ons, etc..

That's why I want to know how to sync from my phone to my computer, but now my phone can't even sync, if I sync it the date doesn't change at all that it was last sync today. it shows the very last time i sync on my phone which was a month ago. I tried looking up this problem and there were some people who had same problem a few years ago but they still have their files. I have zero files of backup of anything on my computer

I want to know how to sync from my phone to my computer not from my computer to my phone. My computer sync data is corrupted and there's no backup files, while my phone still has all it's files. Firefox was spiking my ram usage by 60% or more yesterday so I uninstalled and reinstall it even though the old and new was both the latest version. When I signed on again, my computer sync data would not bring back my bookmarks, passwords, add-ons, etc.. That's why I want to know how to sync from my phone to my computer, but now my phone can't even sync, if I sync it the date doesn't change at all that it was last sync today. it shows the very last time i sync on my phone which was a month ago. I tried looking up this problem and there were some people who had same problem a few years ago but they still have their files. I have zero files of backup of anything on my computer

Todas as respostas (4)

more options

Sync shares all selected data between all members of the sync. There is no 'master.'

more options

FredMcD said

Sync shares all selected data between all members of the sync. There is no 'master.'

Figures... Either way my phone can't sync, if I click the button it won't sync at all and I'm afraid if I do something i'll lose all the info I have left on there

more options

Back up and restore information in Firefox profiles {web link} I use an add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox.

Every now and then, open the profile folder and create a copy of the current profile as is to another location on your hard drive. This way you will have a backup.

If you do this each day, you will not lose much data. This should be done with Firefox Closed.

Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.

more options

Sorry that you are having a problem like that, but what you're expecting Sync to do just isn't a feature of Sync. There are few "user controls" with Sync. And Sync isn't intended to "backup" Firefox user data; it purpose is to merge the selected Firefox user data and to supply any "missing data" to a device that "needs" that data to other "member" devices, within the parameters that the Sync developers set up.

Two properly working devices are needed to "synchronize" data, regardless of what types of devices are included in the synchronization process. And "mobile" is less equal than "desktop" with certain types of data, so that after a month some data may no longer on the Sync server as far as syncing forward to other devices.

IMO, since a month has elapsed since your phone was last able to connect to the Sync server, the chance of achieving a "fix" is slim.

The best that I can think of you being able to do is to use the Places Database feature for Verify Integrity feature which can be found thru Help > Troubleshooting Information and scroll down to Places Database to access the the Verify button to start that process which may be able to "fix" that database. Then see if Sync works to send data to the computer.

Let the verification process run until you get the "report" if its status and what was fixed; then do a "copy'n'paste" of that information. Then post that info in this thread, someone here might be able help you further.