Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Does anyone ever read feedback submitted through the Help menu?

  • 3 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de MartyJames

more options

Is the Help menu the best way to submit feedback to Mozilla? Does anyone actually read it? I've submitted feedback that way before but it feels like no one saw it.

You don't even get a "sent" confirmation - all I get is a page saying something like "Your feedback will be used to improve Firefox", which doesn't confirm the feedback was sent!

I actually sent feedback about this last year, saying that the "sent" message should be clearer. But who knows if anyone saw it! LOL

Is the Help menu the best way to submit feedback to Mozilla? Does anyone actually read it? I've submitted feedback that way before but it feels like no one saw it. You don't even get a "sent" confirmation - all I get is a page saying something like "Your feedback will be used to improve Firefox", which doesn't confirm the feedback was sent! I actually sent feedback about this last year, saying that the "sent" message should be clearer. But who knows if anyone saw it! LOL

Solução escolhida

Hello MartyJames,

I'd like to believe that the feedback one submits using the page you
mentioned (Help => Submit Feedback), actually does get read .....
They will of course get inundated with all kinds of feedback.

Here are a few others ways to try :

[Outdated links removed by moderator. People have started linking to this post for current feedback.]

Ler esta resposta 👍 1

Todas as respostas (3)

more options

hii MartyJames,

If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.

more options

Solução escolhida

Hello MartyJames,

I'd like to believe that the feedback one submits using the page you
mentioned (Help => Submit Feedback), actually does get read .....
They will of course get inundated with all kinds of feedback.

Here are a few others ways to try :

[Outdated links removed by moderator. People have started linking to this post for current feedback.]

Alterado por Chris Ilias em

more options

Thank you both for very helpful answers! :-)